PAS2035:2019 (soon superseded by BS 8534:2025) establishes a risk-based approach to building retrofit work. The standard defines three retrofit risk levels that directly influence how projects are planned, surveyed, designed and delivered. Getting the risk level wrong at project inception can lead to inadequate surveying, unsuitable installer teams, and ultimately, poor retrofit outcomes.
Low risk retrofits involve straightforward interventions with minimal interaction between building systems and the retrofit measures. These projects typically:
Common examples include cavity wall insulation in standard construction, simple window replacement, or basic boiler upgrades. For low risk work, a standard surveying approach and competent installers (NVQ Level 2 or equivalent) are generally sufficient.
Medium risk retrofits involve multiple building elements or systems working together, requiring careful coordination but with manageable complexity. These include:
Medium risk work demands enhanced surveying, including specialist assessments and building physics analysis. Retrofit coordinators must manage interactions between measures, and installers require higher competency (typically NVQ Level 3 or PAS2035 specific training).
High risk retrofits involve complex buildings, multiple interdependent systems, or significant unknowns that could lead to unintended consequences if not properly managed. These typically include:
High risk work requires thorough baseline surveying, specialist consultancy, detailed risk assessment, and close coordination throughout delivery. All team members must demonstrate advanced competency in building science and retrofit principles.
Key point: Risk level assessment must occur early in project planning. Underestimating risk can result in inadequate surveying and design, whilst overestimating risk may unnecessarily increase costs and timescales.
Risk level assessment depends on several factors working together:
Low risk projects may use desktop assessment and visual surveys. Medium risk typically requires intrusive surveying and specialist input. High risk demands detailed baseline survey, building physics modelling, and potentially third-party review.
Ensure your retrofit coordinator and installers hold appropriate competency for the assessed risk level. PAS2035 and the emerging BS 8534 standard increasingly define specific training and accreditation requirements for retrofit work.
Higher risk projects justify increased QA spend—including independent inspections, commissioning testing, and performance monitoring post-completion. This investment protects against costly defects or performance shortfalls.
Risk level directly affects project cost and timescale. High risk retrofits require more planning, consultation, and quality control. Underestimating risk risks budget and programme overruns when unforeseen issues emerge during delivery.
Adopt a systematic risk assessment process early in project definition:
Getting retrofit risk levels right ensures appropriate investment in surveying, design and delivery quality. This translates to better outcomes, fewer defects, and buildings that perform as intended for years to come.
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